Organization groups enable system administrators to combine customers, divisions and departments into conceptual groups that simplify the process of managing users.

System administrators create organization groups from within Iron Mountain Connect Records Management, and then assign users to the organization group from within the Manage Users selection available on the Iron Mountain Connect homepage. System administrators can also create Organization Group Administrators to manage the process of granting access to select organization groups. Organization groups utilize the following roles:

• System Administrator/Client User Administrator (CUA):
  • Create organization groups
  • Create organization group administrators and standard users within an organization group. 

• Organization Group Administrator (OGA):

• Manage standard users:
  • Create standard users that belong to an organization group that the OGA belongs to
  • Search for and update existing users that belong to an organization group that the OGA belongs to
  • Grant standard users permissions that the OGA has access to
  • View permissions for standard users that belong to an organization group that the OGA belongs to   
• Manage (create, activate/terminate, view, update, grant organizational access and clone) other OGAs:
  • Both OGAs must have access to the same organization groups 
  • The OGA with access to more organization groups has control over the other OGA; OGAs with access to the same organization groups have equal control over one another
  • Grant other OGAs permissions that the OGA has access to

• Standard User: View data and perform transactions for organizations that are part of the organization group they are assigned to.  After a user is assigned to an organization group, he or she can view data and perform transactions for any of the organizations that are part of the organization group.